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Build lasting loyalty across your supply network

The post-pandemic world calls for smarter omnichannel customer experiences and a resilient supply network. Get your business ready for this with the PharmaSecure loyalty platform. Dial up supply chain profitability, customer lifetime value, brand strategy and more. 

Customer Loyalty

Elevated customer experiences made easy.

It’s proven that retaining loyal customers is more profitable than acquiring new ones. Not only do they spend more on your business but also promote it through referrals. But today, it’s vital to think beyond just retention and engagement as the modern-day customer expects an integrated multi-channel experience. With our customer loyalty platform, you can create a personalized experience for your valued customers and fortify bonds with new ones.

Key Benefits

  • Build trust and traceability with unique codes
    Our patented serialization software generates fully unique product codes to digitize inventory and prevent counterfeiting.

  • Get valuable customer insights in real-time
    Learn more about your customer to better meet their preferences and demand.

  • Seamlessly integrate with various digital fulfilment providers
    Support easy integration with vendors, merchants and external fulfilment providers.
  • Drive retention and loyalty
    Increase customer usage and incentivize customers to make repeat purchases and referrals.

  • Effectively connect with customers through multiple digital channels
    Our robust platform lets you connect with and engage customers through highly personalised communication.

  • Increase competitive advantage and brand engagement
    A winning loyalty program gives you an extra edge and brand engagement through long-term loyalty.

How it works

PharmaSecure’s patented, database-less, unique coding software generates irreplicable codes for transparent tracking of inventory and added layers of security.

Before purchase, customers can scan the product to verify its authenticity.

After completing the purchase, customers can easily connect with the loyalty platform by scanning the QR code to register and enjoy loyalty benefits.

Retailer Loyalty

Keeping channel members motivated is one of the biggest challenges in supply chain management. Without their consistent support, your sales can take a real hit.

So, for a truly interconnected and agile supply network, it’s key to build trusted relationships with channel members. This calls for regularly rewarding, training and efficiently coordinating with them.  Supply partner loyalty goes a long way in optimizing promotional and distribution costs and improving profitability.

Key Benefits

  • Merge online and offline customer activity
    Create an enhanced multichannel experience and get sharper customer insights.
  • Attract and retain more customers
    Leverage your strong supply partner relationships for driving sales.
  • Optimise inventory management and planning
    Improve forecasting and quickly manage evolving demand patterns.

Influencer Loyalty

Engaging the right influencers is key for shaping customer buying decisions in your favour. As influencers are not a direct part of the sales transaction, an organized loyalty program helps to stay connected with them and propel brand advocacy. 

Key Benefits

  • Incentivise loyal influencers to promote your brand
    Keep existing influencers happy and devoted to endorsing your business

  • Attract more influencers and reach out to a new customer base
    Build a strong and sustainable network of brand advocates 

  • Effectively interact with influencers
    From training support to push notifications personalised for them, always get the right message across.  

  • Better monitor your influencer marketing impact 
    Reassess and refine your influencer marketing strategies using insights from the platform.

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